FAQ
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FAQ
  • Are the product materials safe and non-toxic?

    All beauty and oral care products are made from medical-grade engineering plastics and are certified by both ISO 13485 for medical devices and FDA for food safety. This ensures the materials are safe, non-toxic, and highly abrasion-resistant, making them suitable for sensitive skin and oral care needs.
  • Are the mascara/eyeliner smudge-resistant and easy to apply?

    The mascara features a microfiber brush and a smudge-resistant formula, while the eyeliner uses a quick-drying, waterproof formula with an ultra-fine tip design, ensuring long-lasting, smudge-free effect. They are suitable for a variety of eye shapes, including monolids and double eyelids, and are suitable for both daily commuting and professional runway appearances.
  • Can customized products meet specific needs?

    The company supports both OEM and ODM collaborations. We can customize antibacterial makeup brushes for beauty salons and medical aesthetics settings, and sterile interdental brushes for dental clinics. These products are suitable for delicate procedures such as tattoos and orthodontic care, providing a full-chain customized solution from design to production.
  • Are the products easily damaged during transportation?

    All products feature shockproof packaging with child-resistant lids and other safety features to ensure they remain intact during transportation to retail channels like supermarkets and e-commerce platforms. We also support cross-border logistics collaboration to ensure a stable global supply chain.
  • How does after-sales support handle usage issues?

    We have a professional after-sales team, providing 24/7 online technical support. We respond quickly to questions about product usage, cleaning, and maintenance, and regularly provide instructional videos to ensure customers and end users receive comprehensive guidance and after-sales support.
Shaping Quality, Connecting the World - Professional plastic manufacturing and integrated import/export services, covering medical device and cosmetics packaging

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Phone:+86-13256855267
Email:13964860581@163.com
Add:No. 24 Tongxin Road, Xiaozhuang Village, Tongji New Area, Jimo District, Qingdao, Shandong, China
 

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